After-Sale Policy


Return policy

1. Anyone who purchases products through the official website can enjoy no reason to return the service within 7 days from the date of receipt. When returning, the user must present a valid purchase voucher such as, and the invoice must be returned if the invoice has been issued. The user must ensure that the returned goods maintain the original quality and function, the appearance is intact, the trademarks and various marks of the goods themselves and accessories are complete and complete, and if there are gifts, they must be returned. If the product is damaged, the package is missing, and the spare parts are missing, the return will not be processed. The logistics costs incurred in returning goods are borne by the customer.

The paid purchase price will be refunded to the user within 7 days from the date of receipt of the returned goods. The refund method is the same as the payment method. The specific date of arrival may be affected by factors such as banks and payment institutions.

2. Within 7 days from the date of signing by the user, non-human damage performance failure occurs. After the inspection and confirmation by the after-sales service center, the return service is handled for the user. The return of the product itself, packaging and accessories must be returned. If there is a gift, it must be returned. . The logistics costs incurred in returning goods are borne by the buyer.

3. Within 7 days from the date of signing by the user, non-human damage performance failure occurs. After the inspection and confirmation by the after-sales service center, the user exchanges the business and replaces the whole set of goods. The logistics costs incurred in the exchange of goods shall be borne by the buyer.

Warranty Policy

After 7 days from the date of signing by the user, within one year, non-human damage performance failure occurs. After the company's service center detects and confirms, the user is repaired.


Non-warranty clause

The following conditions are not covered by the warranty:

1. More than three guarantee periods;

2. No order voucher, invoice or order does not match the invoice information;

3. Appearance and internal damage caused by human causes;

4. Damage caused by irresistible factors;

5. Any damage caused by the use, maintenance and adjustment not in accordance with the requirements of the User Manual;

6. Exceeding normal use conditions, forcibly using the product to cause malfunction or damage;

7. Demolition or repair without the authorization of the company;

8, malicious damage to the warranty part of the content, product information, including fuzzy damage, tearing, tampering, etc.;

9. Other failures and damages caused by problems other than the design, manufacture and quality of the product itself.

After-sales service charge standard

Logistics costs are borne by the customer


Email: sales97hytepro.com

Address: R1307,Sunrising Plaza,Minke Road East,Shiqi Dist.,ZS,China

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