Quality Assurance

Service philosophy:

Customer first, open innovation, cooperation and sharing, integrity and responsibility

Warranty description:

Please keep valid proof of purchase and present it when the product is repaired.

Service regulations:

1. Consulting services: We provide users with services and support for pre-sale, in-sale and after-sales marketing chains. If you need to inquire about any product information (anti-counterfeiting, operation methods, specifications, maintenance methods, etc.), please contact the HytePro® Service Center.

Receiving/shipping address: R1307,Sunrising Plaza,Mingke Road East,Shiqi Dist.,ZS,China

Service Phone: +86-760-8798 0378

E-mail:service#hytepro.com (Replace "#" with "@" when sending emails)

2. Warranty service: The product provides three months of free warranty service. If the user has a quality problem caused by the factory in the normal operation state, please present the proof of purchase to provide warranty service. Warranty service is not available for the following reasons:

2-1: Abnormal use, the connector cable is broken, the magnetic head is broken, and the magnet is detached;

   The PCB board is broken, the PCB board is burned, and the like.

2-2: Product damage caused by human: the connector cable is broken, the magnetic head is broken, and the magnet is off;

   The PCB board is broken, the PCB board is burned, and the like.

2-3: Repairs and alterations not authorized by the company.

Note: This warranty does not cover shipping costs and does not provide on-site service.

Precautions:

Magnetic contactor products reduce collision and avoid heating during use or storage. Avoid environments containing corrosive gases, high conductivity (such as water containing electrolytes), acidic environments, organic solvents, etc.

Email: sales99@hytepro.com

Address: R1307,Sunrising Plaza,Minke Road East,Shiqi Dist.,ZS,China

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